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arrow Position location – Elk Grove Village office.

The Transportation Coordinator is responsible for overseeing all in-transit customer shipments handled by Fastmore Logistics. Duties include proactively identify potential service failures and to communicate with carriers to avoid those failures; act as a liaison between customers, Fastmore and carriers during service disruptions; troubleshoot problems and delays, work closely with Inside Sales Representatives, Carrier Representatives and Sales teams.

Two scheduled shifts available:

  • Sunday through Thursday 5pm – 2am
  • Monday through Friday 1pm – 10pm

Day-to-day:

  • Monitor transportation costs prior to releasing shipments
  • Negotiate accessorial rates outside of the original agreement
  • Direct all tracking related transportation activities
  • Track and trace shipments from point of pickup to delivery 
  • Communicate with carriers
  • Update latest load status in logistics software
  • Assist customers with status updates 
  • Troubleshoot in-transit shipment problems
  • Escalate theft prevention and risk mitigation
  • Verify carriers have accepted or will accept 3rd party tracking and be able to monitor accordingly
  • Communicating effectively with clients and responding to their requirements
  • Develop transportation relationships
  • Special projects as assigned
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Who you are:

  • High School – Diploma or GED
  • Effective communicator, written and verbal
  • Creative, problem-solving skills, embraces challenges
  • Confident negotiator
  • Must be able to multi-task
  • Geographical knowledge or the ability to utilize tools to find the necessary information
  • Knowledge of Time Zones and how they affect transit activity
  • Able to comprehend and utilize Military Time during data entry and providing updates
  • Works well under pressure in a fast-paced, team-oriented environment
  • May be required to work overtime or cover shifts as needed which may include nights and weekends
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