apply now

arrow Position location – Elk Grove Village office.

The  Transportation Coordinator  is responsible  for  overseeing  all in-transit customer shipments handled by Fastmore Logistics. Duties include  proactively identify potential service failures and to communicate  with carriers  to avoid those failures;  act  as a liaison between customers, Fastmore  and carriers  during service disruptions;  troubleshoot  problems and delays,  work closely with  Inside Sales Representatives, Carrier Representatives and  Sales teams.

Day-to-day:

  • Monitor transportation costs prior to releasing shipments
  • Negotiate accessorial rates outside of the original agreement
  • Direct all tracking related transportation activities
  • Track and trace shipments from point of pickup to delivery 
  • Communicate with carriers
  • Update latest load status in logistics software
  • Assist customers with status updates 
  • Troubleshoot in-transit shipment problems
  • Escalate theft prevention and risk mitigation
  • Verify carriers have accepted or will accept 3rd party tracking and be able to monitor accordingly
  • Communicating effectively with clients and responding to their requirements
  • Develop transportation relationships
  • Special projects as assigned
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Who you are:

  • High School – Diploma or GED
  • Effective communicator, written and verbal
  • Creative, problem-solving skills, embraces challenges
  • Confident negotiator
  • Must be able to multi-task
  • Geographical knowledge or the ability to utilize tools to find the necessary information
  • Knowledge of Time Zones and how they affect transit activity
  • Able to comprehend and utilize Military Time during data entry and providing updates
  • Works well under pressure in a fast-paced, team-oriented environment
  • May be required to work overtime or cover shifts as needed which may include nights and weekends
  • Bilingual ability is a plus
apply now