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arrow Position location – Elk Grove Village office.

The Account Manager position works in a fast-paced, customer-centric team that secures business from prospective and existing customers. This team has a strong impact in establishing and maintaining positive relationships with all potential and existing customers. This person will strive to learn many aspects of the business in preparation to move to the next level Representative within the department after proven success.

Day-to-day:

  • Schedule pick-up and delivery appointments
  • Identify and rectify data entry discrepancies
  • Telephone prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline
  • Compute cost and price shipments for bids
  • Respond promptly and cordially to customer requests via phone and email
  • Collect, review for accuracy, correct, and maintain all customer documents
  • Assist Customer Sales reps with daily administrative tasks and grow book of business
  • Special projects as assigned
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  Who you are:

  • Associate’s degree preferred or equivalent experience
  • Relationship-building ability
  • Personable
  • High level of attention to detail; efficient
  • Communicate and interact with diverse backgrounds
  • Courteous phone and email etiquette
  • Problem-solver
  • Motivated to learn the business
  • Proficiency in Microsoft Office and PC skills
  • Clearly read, comprehend and written communication a must
  • Communicate pertinent information with team and individuals clearly
  • May be required to work some weekends as needed

 

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